Thank you for shopping with JOYAVELLE.

We carefully prepare every order to ensure your jewelry arrives safely and beautifully packaged.

Processing Time

Orders are usually processed within 1–3 business days after payment has been received.

Shipping within Germany

Estimated delivery:
2–5 business days

Shipping within Europe

Estimated delivery:
3–10 business days

International Shipping

Estimated delivery:
7–20 business days

Delivery times may vary due to customs processing or local postal services.

Shipping Costs

Shipping costs are calculated during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email including tracking information (where available).

Customs & Import Duties

International customers are responsible for any customs duties, taxes or import fees charged by their country.

If you have any questions, please contact us at:

thejoyavelle@gmail.com